Downer day for me today. Remember, I volunteer at a local charity shop................... Well, we have some fairly expensive jewelry in a locked cabinet to which we, the cashiers have keys and open it for customers who want to examine something closely. Man wanted to see a bracelet today, I opened the cabinet, showed him the bracelet, he asked me if we had a magnifying glass, I went to get it, and he took the bracelet, put a cheap old watchband in the box, and basically ran out the door. Another customer chased him, but he got away. So, we're out $795.00
I feel badly about it, but I do not feel any responsibility. I'm afraid that there was not much training about things like that. I had a good talk with management about how this jewelry is handled. There should have been rules in place, such as that there should be a second person, preferably management, there when these cabinets are opened.